State Farm® Insurance Agent Bill Thyen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Farah Fazel
July 19, 2024
"Regretfully, I’ve trusted State Farm for 20+ years thinking that in case of an incident, they’ll have my back. I pay their high premiums for my car insurance and home insurance. I recently had an incident in my home and for the first time in my 20 some years had to file a claim for damages. It has now been over 2 months and I’m getting the run-around because Bill and his assistant, Barbara are not helpful in situations of need. I have lost trust in State Farm and am very disappointed in how little they care about their client. Extremely disappointed and completely lost trust!"
"Farah, I am so very sorry you had a negative experience with our claims department. However, it is normal and customary for an insurance company to ask for proof when items are damaged due to a water incident, especially when an individual claims a $50,000 item. I wish there was more I could personally do for you in this situation. I thank you for your years of business and I wish you the best of luck. "
William Navas
June 28, 2024
"Excelente agencia muy amables y serviciales Gracias Rose Valle"
"Thank you very much for your insurance business William! "
Nicole
June 14, 2024
"This is my second time using Mr. Thyens location at State farm. The main reason I went with State Farm, (both times) was because of Barb, who is so helpful/knowledgeable/kind while answering all of the questions you may have, you will not ever feel rushed over the phone with Barb. It can be quite frustrating calling around insurance companies while getting rude people over the phone, people who genuinely just do not care. Not only does State Farm (Mr. Thyens location) have AMAZING customer service, They have amazing prices, significantly lower verses several other companies, Thank you Mr. Thyen for having Barb as part of your team, I look forward to telling everyone that I know to go to come to your location for great prices & kind service. Whether you are getting insurance for a car that’s 20 years old or right out of the show room, you receive the same wonderful service from State Farm at this location. Nicole"
"Nicole, thank you so much! It’s great to have you back with us, we appreciate all the kind words."
Luke C
March 26, 2024
"Bill Thyen has been my State Farm agent since moving to the Centreville area in 2012. I have had nothing but a great experience with his office. Barb is an amazing help! Anytime I've needed assistance, she is always able to help me quickly, and with a wonderfully warm personality. I highly recommend Bill Thyen's office for your insurance needs...they truly feel "like a good neighbor"....there when you need them!!"
"Thank you very much for the kind words Luke. We’ve enjoyed working with you all these years as well. "
SULTAN ALZAHRANI
February 27, 2024
"Their proposition stands out as the epitome of excellence, marked by its swift execution and approachable demeanor. Their commitment to delivering the finest service, coupled with a friendly disposition, ensures a seamless and gratifying experience for their clientele."
"Thank you very much Sultan for this incredible review. We greatly appreciate your business and the time you took to express these kind words. "
Tatiyana Chandler
January 25, 2024
"Very nice agent and easy process to get my policy started. I just moved across the country and needed to get my renters insurance policy going so I can lock in my apartment. Took only a few minutes and was set to go. Definitely recommend this office"
"Thank you so much Tatiyana, welcome to the area, we are looking forward to working with you. "
M Ay
January 24, 2024
"Have been with Bill for about 6 months now and he and his team have restored my faith in SF after a not-so-great experience with another agent."
"Thank you!!"
Karen Chen
January 22, 2024
"Been with Bill and Team for as long as I can remember (first on my parents insurance and then going on 20 years on my own as an adult). Always professional, friendly, and very responsive to any question I've ever had. They handle my home, auto, umbrella insurance, etc. and it's great to have everything together and one place to go to. Very happy with them and highly recommend!"
"Thank you Karen! It has been great working with you and your Mom for so many years. I appreciate the kind words. "
Mark Madigan
January 21, 2024
"We have been customers of Bill's for almost 20 years now. Bill and his team are always timely in their responses, knowledgeable, and helpful. I'd recommend his services to anyone looking for an insurance agent!"
"Thanks Mark, I really appreciate that. I have enjoyed working with you and Kerry all these years and of course your parents too. Hope you guys have a great 2024!"
Kelsey Cochran
January 12, 2024
"Bill Thyen has worked with my dad for years. My dad recommended him to me when I needed to find an insurance carrier for my car, house, and personal property. I’ve only had a great experience. Anytime I have questions, bill and his team are super quick to respond, always so friendly and informative. I highly recommend him!"
"Thank you so much for the great review Kelsey. Your Dad has been such a pleasure to work with all these years and we are thankful you decided to continue the family tradition!"
Sonali Pal-Ghosh
July 27, 2023
"Bill, Barb and the team are amazing people to have on your side. We have been with them for ever 22 years, and through all the years we have come to recognize the exceptional service the team provides. They are there when we need them. Highly recommend them."
"Sonali, thank you so much for the positive review. We’ve truly enjoyed working with you and your family all these years. We hope you’re having a great summer!"
Jackson Walters
March 27, 2023
"Bill and the team at State Farm were able to save me several hundred dollars from GEICO who kept ratcheting up prices to Kafka-esque levels. Thank you!"
"Thanks Jackson, looking forward to working with you!"
Terence Vuong
January 24, 2023
"I had been with another agency for years, until I called Bill. He gave me a very good rate on auto. Thank you for the State Farm Team."
"Thank you very much Terence, we are looking forward to helping you and your family with your auto insurance."
Oksana Gi
December 11, 2022
"Excellent service. Rose Valle, Account Manager was very helpful and tremendously great when it came to discussing information and helping me settle in with State Farm insurance. She provided wonderful outstanding service. Great experience, thank you."
"Thank you very much Oksana, we are all looking forward to working with you and helping you with your insurance needs."
Michelle Warner
November 21, 2022
"Bill made the transition to State Farm effortless. He is very knowledgeable and helpful! So happy we made the decision to go with his agency."
"Thanks so much Michelle! I am looking forward to working with your family and helping you with your insurance."
Thuya Maung
October 18, 2022
"Bill Thyen and Rose Valle are very professional and extremely helpful, I switched from the other insurance provider because of them. A+++ service!"
"Thank you Thuya, happy to have you aboard."
Maggie shellenhamer
October 14, 2022
"Bill and Barb have been so helpful since day one. I recently had to deal with things while being out of state and they have answered every question quickly. Bill even coordinated with my previous agent to make things smoother regarding the issue. Thank you so much!"
"Thank you Maggie for those kind words, we’re always happy to help."
Jim Rooney
October 12, 2022
"During Covid I found out I wanted to make a change for my family. My previous agent wasn't able to provide the same level of commitment I had experienced earlier in our relationship. After some long consideration I chose Bill and his team and haven't looked back since. They have been fantastic in anything I have asked so far, and have recommended him to others. Keep up the good work!!"
"Thanks Jim, I am certainly glad you made the switch, it’s been a pleasure working with you."
Matt Coyne
October 12, 2022
"My parents are very particular about who they choose to do business with. After an extensive search, Bill and his team proved to be head and shoulders above the rest. Furthermore, Bill’s service level after the sale has been nothing short of stellar. Bill, thanks for taking care of my parents, for putting their interests before yours, and for always being around to answer their questions. We highly recommend Bill!"
"Thanks Matt, I’ve enjoyed working with you and your parents for all of these years."
Mike Gerardi
October 12, 2022
"Bill and his team are consummate professionals. Very responsive and thorough. Always a pleasure to work with."
"Thanks Mike, I appreciate the positive review."
Keith Hoffman
October 12, 2022
"From the first time I spoke to Bill and his team, and through all the years since, they have provided amazing service. They are the the best in the business."
"I appreciate your business and kind words Keith."
Jim Meade
October 12, 2022
"I had been with another agency for years and thought I knew what good service looked like. Boy was I wrong. Bill gave me a much better rate on home and auto and was way more transparent. Keep up the great work Bill and State Farm team!"
"Thanks Jim!"
Robert Hoffman
October 12, 2022
"Bill is honest, fair and easy to work with. Would recommend him to anyone."
"Thanks Robert, I appreciate the review."
Brendan Shay
October 12, 2022
"First rate interaction with Bill and his team. Always responsive and wouldn't hesitate to recommend them."
"Thanks Brendan, it’s been great working with you and your family."
Charles Guttler
October 12, 2022
"Top notch. Thyen and his team were accessible, responsive and a huge help during a trying time."
"Thanks Charles, always happy to help."