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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonny Alberto Ramirez Del Cid

March 20, 2026

5  out of  5
rating by Jonny Alberto Ramirez Del Cid
"Verdaderamente genial acomparacion de otras agencias ellos tedan una cobertura genial exacta para tus necesidades y aun increíble precio por el momento la mejor la recomiendo."
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Alisa Pappas

March 19, 2026

5  out of  5
rating by Alisa Pappas
"I recently changed from another State Farm agent to Bill’s office, and everyone has been incredibly helpful and welcoming. Thanks for the great personal service!"
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Mario Reconco

March 4, 2026

5  out of  5
rating by Mario Reconco
"Estoy demasiado satisfecho con el trabajo que hizo Fredy, me explicó todo de manera muy clara, buscó lo mejor para mí y de una manera muy eficiente y amable, lo recomiendo demasiado porque me ayudó muchísimo, créanme que no perderán su tiempo y ahorrarán mucho, 100% recomendado."
We responded:
"Sr. Mario, muchas gracias por su reseña! Agradecemos sinceramente que se haya tomado el tiempo de compartir su experiencia. Nuestra prioridad es poder brindar explicaciones claras, un servicio eficiente y encontrar las mejores opciones de seguros que se adapten a las necesidades y al presupuesto de cada cliente es siempre. Nos alegra saber que Fredy pudo ayudarle a ahorrar tiempo y dinero. Su recomendación significa mucho para nosotros y estamos siempre disponibles para asistirle con cualquier necesidad de seguros en el futuro."
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B Lowery

February 13, 2026

5  out of  5
rating by B Lowery
"My experience has been exceptional. I want to thank Rose who was outstanding in providing me with exceptional customer service and all the product needs i was looking for. I am grateful and will continue to do business with State Farm and Rose for the conceivable future!"
We responded:
"Thank you for the positive review. We appreciate your insurance business and look forward to working with you. "
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david mcmahon

February 10, 2026

5  out of  5
rating by david mcmahon
"Excellent service and Kandice was very easy to work with."
We responded:
"Thank you David, we appreciate your insurance business!"
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Mario Molina

February 5, 2026

5  out of  5
rating by Mario Molina
"Excellent service, Fredy help me a lot in the process making sure I understand everything."
We responded:
"Thank you Mario for your positive review. Fredy does a great job for us and our clients and we appreciate you recognizing his excellent customer service. "
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Rohit

January 17, 2026

5  out of  5
rating by Rohit
"I had a great experience getting home and auto quotes here. Ms. Rose was incredibly thorough, helpful, and professional throughout the entire process. Highly recommend Bill Thyen’s team if you want top-notch service"
We responded:
"Thank you Rohit for your review of the Bill Thyen State Farm Insurance Agency. We are happy to hear about your positive experience with Rose, she has done an amazing job helping many people like yourself with their insurance needs. We are looking forward to working with you and your family. "
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Scott Deel

January 14, 2026

5  out of  5
rating by Scott Deel
"I’ve been working with Bill for well over 10 years and him and his team are always so responsive!!!!"
We responded:
"Thank you Scott for taking the time to submit a review of our insurance agency. We appreciate your business and have enjoyed working with you all these years. "
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Marcela Irias

January 13, 2026

5  out of  5
rating by Marcela Irias
"State Farm me brindó muy buen servicio y gracias a la señorita Rosmery que me ayudó con lo que yo buscaba me siento muy contenta con el servicio.."
We responded:
"Thank you for the positive review Marcela. Rose is fantastic, we are happy to have her as part of the team here at the Bill Thyen State Farm Insurance Agency. We appreciate your insurance business and look forward to working with you. "
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Robert Hudson

January 12, 2026

5  out of  5
rating by Robert Hudson
"Had an awesome experience, glad to be a part of State Farm."
We responded:
"Thanks for the kind words Robert. We appreciate you trusting us with your auto insurance and we are looking forward to working with you. "
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gab l

December 17, 2025

5  out of  5
rating by gab l
"I got a call from this office and I was able to get my car back insured for a reasonable price that didn’t leave me with nothing. I appreciate this office for taking the time to help me and allow me to make my own plan and not make me feel forced to have one or the other option. Will definitely continue to use them in tue future for auto and eventually renters."
We responded:
"Thank you very much for the positive review of the Bill Thyen State Farm Insurance Agency. We appreciate your business and look forward to working with you. "
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Stumper 00

December 10, 2025

5  out of  5
rating by Stumper 00
"Friendly and accommodating. Designed an affordable customized a plan to fit my needs."
We responded:
"Thank you very much for the positive review, we are happy to help with your insurance needs!"
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Jennifer Wilson

December 9, 2025

5  out of  5
rating by Jennifer Wilson
"Kandice is amazing to work with! She made the entire process of switching over to State Farm a breeze. She’s knowledgeable, friendly & so attentive. When we had to adjust our auto policy due to a new vehicle, I just sent her a text & she took care of the rest. Made it so easy! Not only is the service fantastic, but she was also able to save us a significant amount of money by switching to State Farm from our previous insurance company. With even better coverage!"
We responded:
"Thank you Jennifer! We are lucky to have Kandice as part of our team here at the Bill Thyen State Farm Agency. She is a tremendous asset and always ready to help our clients with their insurance needs. "
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Paul Campos

December 9, 2025

5  out of  5
rating by Paul Campos
"Kandice rocks! We got a great deal and the service has been excellent! This insurance is the best out there!"
We responded:
"Thanks Paul, Kandice sure is amazing! We appreciate the positive feedback. "
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Helio Villatoro

December 9, 2025

5  out of  5
rating by Helio Villatoro
"It was easy to work with Rose to get the new insurance at State Farm thank you"
We responded:
"Thanks Helio, Rose is one of the best around and we are thankful to have her as part of our team at the Bill Thyen State Farm Insurance Agency helping our insured’s with their various insurance needs. "
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Owen Reitenauer

December 8, 2025

5  out of  5
rating by Owen Reitenauer
"I purchased renter's insurance from this office. I was fortunate to have Kandice Dauberman assist me in this. Due to her professional service I decided to return to her office for my auto insurance. As expected, she was able to work with me and get me a great deal. The service was exceptional. Highly recommended!!!!!"
We responded:
"Thank you Owen for the positive feedback, we appreciate your business and trust in the Bill Thyen State Farm Insurance Agency. "
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Bernaldo Euceda

December 6, 2025

5  out of  5
rating by Bernaldo Euceda
"Excellent service!!! Thank you for the service and support you provide to us.🎉"
We responded:
"Thank you for the positive feedback Bernaldo. We appreciate your business and if there is anything further we can do to help with your insurance needs, please do not hesitate to reach out. "
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Grace Kim

November 14, 2025

5  out of  5
rating by Grace Kim
"Excellent service and solve the problem with best efficiency. Rose helps me a lot with kind and professional manner. She is truly best asset to State farm. Thank you so much Rose!!!"
We responded:
"Thank you for the review Grace. Rose is a gem and we are happy she has been taking great care of you and helping with your insurance needs. We appreciate your insurance business and thank you for your support. "
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H M

November 13, 2025

5  out of  5
rating by H M
"If you wanna have reliable and good insurance for your car coverage state firm is the best really had very great experience specially with kandice she was really good helped me to get good coverage I appreciate it that"
We responded:
"Thank you for the review. I am happy to hear that Kandice took such great care of you, we are lucky to have her as part of our team. "
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Michelle Shreve

November 13, 2025

5  out of  5
rating by Michelle Shreve
"I highly recommend. The experience is so personal. When I call, they pick up the phone and say “Hello Michelle” You can text with personalized questions and they respond to emails and texts so quickly. And last but not least, they get you the best rates!"
We responded:
"Thank you Michelle for this amazing review. We appreciate the feedback regarding the responsiveness of our office because we take such pride in providing the best possible service. We thank you for your business and your support and look forward to continuing to assist with your future insurance needs. "
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Manish Sth

November 11, 2025

5  out of  5
rating by Manish Sth
"Working with Kandice and team has been such a relief. Insurance can be overwhelming, but they handled everything with patience, kindness, and professionalism. They explained every detail without rushing and made sure I felt confident in my decisions. It’s clear they truly care about their clients and not just making a sale. I’m incredibly grateful and will definitely be referring friends and family."
We responded:
"Thank you Manish for the great review. I am happy to hear you had a positive experience working with Kandice on your insurance. We look forward to continuing the relationship for many years. "
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jeswanth gupta

November 3, 2025

4  out of  5
rating by jeswanth gupta
"I had a great experience working with Rose! She helped me find the best insurance plan at a very reasonable price. Rose took the time to explain different options and even suggested a few plans that reduced my premium further. She was knowledgeable, patient, and very responsive throughout the process. I really appreciate her effort in making everything smooth and stress-free. Highly recommend her if you’re looking for someone who genuinely cares about getting you the best deal!"
We responded:
"Thank you for the review, I’m glad your experience with Rose was a positive one. We look forward to continuing to help you with your insurance. "
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Tom O'Brien

October 28, 2025

5  out of  5
rating by Tom O'Brien
"Been with them for about 7 years now, I have my auto and renters insurance through them. They’ve provided excellent customer service and whenever I have a question, an actual person promptly answers and provides it or points me in the right direction! Highly recommend using them for your insurance needs!"
We responded:
"Thank you Tom for the great review. We appreciate your business and are happy to have been able to provide excellent service. "
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Olivia Chattin

October 10, 2025

5  out of  5
rating by Olivia Chattin
"Thank you Bill Thyen and your fantastic State Farm team for helping me switch agents within State Farm! Rosemary was incredibly helpful in making the change run smoothly and successfully and I couldn’t be happier to be part of your clientele. I now have all my insurance needs in your hands, saving some money too, which makes the switch extra special!"
We responded:
"Thank you so much Olivia for your kind words and trusting our State Farm team with your insurance needs! We’re thrilled to hear that Rose was able to make your transition smooth and successful. It’s wonderful to have you as part of our family and we’re glad you’re saving money too-that’s always a great bonus. We look forward to serving you for years to come. "
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Can Karaoz

October 10, 2025

5  out of  5
rating by Can Karaoz
"Bill and his team have been very helpful in our transition from the Southside VA, to Northern VA. They are always available for any questions that we have."
We responded:
"Thank you for your wonderful feedback Can! We’re glad to hear our team could support you during your move. Being available to answer your questions and assist you whenever needed is our top priority. Please don’t hesitate to reach out if you need anything else-we’re here to help!"